How We Work

ADR Processes

At DMS-ADR, we use different Alternative Dispute Resolution processes tailored to the needs of families, communities, and organisations.

Mediation
Process 01

Mediation

A voluntary and confidential process where a neutral mediator facilitates dialogue between parties. The focus is on mutual understanding and finding a solution that works for everyone. The mediator does not decide outcomes — the parties do.

Arbitration
Process 02

Arbitration

A structured process where a neutral arbitrator listens to both sides and makes a binding decision. Arbitration offers speed, privacy, and finality compared to court proceedings, while maintaining formal procedural standards.

Med-Arb
Process 03

Med-Arb (Mediation–Arbitration)

A hybrid process that begins with mediation and, if unresolved, shifts into arbitration. This approach allows parties to attempt a collaborative resolution before moving to a binding decision — combining the benefits of both processes.

Conciliation
Process 04

Conciliation

Similar to mediation but with the conciliator playing a more active role in suggesting solutions. This is especially useful in situations where parties need more guidance in identifying options and where a neutral expert's input can help bridge gaps.

Early Neutral Evaluation
Process 05

Early Neutral Evaluation (ENE)

A process where a neutral expert assesses the strengths and weaknesses of each side's case early on. This helps parties understand the likely outcomes and encourages realistic settlement discussions before significant time and money are spent.

Mini-Trial
Process 06

Mini-Trial

A structured, informal presentation of each side's position before decision-makers. The goal is to promote negotiation and settlement by giving each party a realistic view of their case's merits in a controlled, time-efficient format.

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Not sure which process fits your situation?